Wazamba Privacy Policy

At Wazamba, we are fully committed to protecting your personal data and ensuring your privacy is respected at every step of your journey with us. This Privacy Policy explains how we collect, use, store, and protect information about you when you access and use our services at wazamba.com. By registering an account or continuing to use our platform, you confirm that you have read and understood this policy. Wazamba is operated by Naale Limited, and we hold a licence issued by Antillephone N.V. under Curacao licence number 8048/JAZ.

Who We Are

We are Naale Limited, the operator behind Wazamba Casino. Our online casino has been serving players since 2019, offering a wide range of gaming experiences including over 14,000 games from 50+ providers, sports betting, and live dealer tables. Whether you are logging in via the Wazamba login page, exploring our welcome bonus, or processing a Wazamba withdrawal, we are responsible for how your data is handled across all of these interactions.

Information We Collect

When you use our platform — including when you complete Wazamba casino login, make a deposit, or claim Wazamba free spins — we may collect the following categories of personal information:

Full name, date of birth, and contact details (email address, phone number)
Residential address and proof of identity documents for KYC/AML verification
Payment and financial information, including deposit and withdrawal method details
Login credentials and account activity data
Device information, IP address, and browser type
Gaming history, bet records, and bonus usage patterns
Communications with our customer support team, including live chat logs and emails sent to support@wazamba.com

We also collect data automatically through cookies and similar tracking technologies when you browse our site. This helps us improve the Wazamba online casino experience and ensure our platform functions correctly across all devices.

How We Use Your Information

At Wazamba Casino, we use the data we collect for a number of clearly defined purposes. We do not sell your personal information to third parties. The key reasons we process your data include:

Verifying your identity and age (18+ only) as required under our licence and AML obligations
Processing deposits, managing Wazamba withdrawal requests, and preventing fraud
Administering bonuses such as the Wazamba casino welcome bonus, Wazamba no deposit bonus codes, and free spin offers
Providing 24/7 customer support via live chat and email
Sending you relevant promotional communications and information about our Wazamba casino bonuses, where you have consented
Complying with our legal obligations under the 5th EU Anti-Money Laundering Directive and applicable regulations
Improving our games catalogue, user interface, and overall platform performance

Legal Basis for Processing

We process your personal data on the following legal grounds:

Contractual necessity — to fulfil the agreement we enter into when you create an account with us
Legal obligation — to comply with AML, KYC, and gambling licence requirements
Legitimate interests — to operate, improve, and secure our platform
Consent — for marketing communications and non-essential cookies, where applicable

Cookies and Tracking Technologies

Our Wazamba platform uses cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. When you visit our site — whether you are checking out Wazamba Australia offers or exploring online pokies at Wazamba — we may place the following types of cookies on your device:

Essential cookies — required for core functionality such as session management and secure login
Analytics cookies — used to understand how visitors interact with our site
Marketing cookies — used to deliver relevant promotions including Wazamba promo codes and tailored offers

You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our platform.

Data Sharing and Third Parties

We at Wazamba Casino may share your personal data with trusted third parties only where necessary and for specific purposes:

Payment processors and banking partners to handle deposits and Wazamba withdrawal time processing
Game providers such as Evolution, Pragmatic Play, and NetEnt, to the extent required for game delivery
Identity verification and fraud prevention services
Regulatory and law enforcement authorities, where required by law
Our sports betting partners in connection with Wazamba sports betting and Wazamba betting activity

All third parties we work with are contractually bound to protect your data and may only use it for the purposes we specify.

Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable law, typically up to five years following account closure. This is in line with our AML obligations and regulatory requirements under our Curacao gaming licence.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

The right to access the personal data we hold about you
The right to request correction of inaccurate data
The right to request deletion of your data (subject to legal retention obligations)
The right to restrict or object to certain types of processing
The right to data portability
The right to withdraw consent for marketing at any time

To exercise any of these rights, please contact our support team at support@wazamba.com. We will respond to your request within a reasonable timeframe.

Security of Your Data

We take data security seriously. At Wazamba, we implement industry-standard technical and organisational measures to protect your personal information from unauthorised access, disclosure, or loss. This includes SSL encryption, secure server infrastructure, and regular security assessments. While we do everything we can to protect your data, no method of transmission over the internet is entirely risk-free.

Restricted Countries and Eligibility

Our services are not available to residents of certain jurisdictions. We do not accept registrations from players located in Afghanistan, the United States, the United Kingdom, Russia, Ukraine, Sweden, or other excluded jurisdictions listed in our Terms and Conditions. We process personal data only for players in eligible regions, including those accessing Wazamba casino Australia services. You must be aged 18 or over to register and use our platform.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our operations, legal requirements, or data practices. When we make significant changes, we will notify you via email or a prominent notice on our website. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal data, please do not hesitate to reach out to us. Our team is available 24/7 via live chat at wazamba.com or by email at support@wazamba.com. We are here to help and committed to addressing your concerns promptly.

Content updated: July 24, 2026